Open Doors: Welcome to our Business Analysis practice
This article is part of the Open Doors: Welcome to our practices!, a series that takes you behind the scenes of each of our teams, the work they do, their unique values, and the skilled professionals that make it thrive. If you’d like to start this series from the very beginning, read all about our .NET and Java practice, the team working at the core of our software capabilities, ensuring stability, scalability, and innovation in every solution. If you want to start by learning all about our Business Analysis practice, you’re already at the right place!
Business Analysts: Enablers for change
Picture a team that turns complex business challenges into clear, actionable solutions. That’s what our Business Analysis practice works for: connecting stakeholders, analyzing needs, and ensuring that every project delivers real timely value. By bridging the gap between business goals and technical execution, we help organizations make smarter decisions, streamline processes, and drive meaningful change.
In a nutshell, our Business Analysis professionals act as enablers for change, building the bridge for collaboration between business stakeholders and our technical teams and ensuring that every member involved is clear on their responsibilities from ideation to implementation.
As most Emergn teams, our Businesses Analysts work across nearly every practice. Whether supporting discovery and estimation with solution architects and sales teams, or working alongside Product Managers, Experience Designers, Developers, QA, and Delivery Managers, we act as a central hub connecting different functions. Our cross-functional teams ensure that every project leverages from diverse expertise and points of view for a holistic approach.
The secrets to a powerful Business Analysis practice
Our work is guided by respect, collaboration, and a relentless focus on value. Empathy is key to do what we do and do it in the best way: we walk in the users’ shoes, ask the right questions, and work relentlessly to remove blockers so teams can succeed. Our broad range of skills and the diverse teams we collaborate with are what make this practice so unique. We are lucky to work with such talented and diverse professionals, always learning and finding new ways to apply our expertise.
The skills to succeed
To thrive in our team, it is essential to be constantly curious and tenacious, to be ready to explore, ask the right questions, and uncover the best solutions. A strong sense of collaboration and facilitation allows us to bring clarity from high amounts of information and enable teams to work effectively together.
Every client’s context is different, so adaptability is key. We need to flex our approach and break down work into the right components to ensure value is delivered in every sprint. Alongside this, to be successful at what we do, we must be able to visualize the work at hand: through data analysis, process mining and creation, customer journey maps, story mapping and other tools.
We embrace a learning mindset, staying ahead of emerging trends like AI, machine learning, and cybersecurity. By understanding these evolving areas, we ensure compliance and security will improve user experiences rather than becoming barriers to it.
Gillian Barnes, Business Analysis Practice Lead
Navigating complexity as a Business Analyst
One of the biggest challenges we face daily is synthesizing vast amounts of information, filtering what’s truly important, and presenting it in a way that allows all stakeholders to understand, align and move forward efficiently.
Another important factor to have in mind is that the Business Analysis role is very broad and varies across organizations. It’s a key part of our work to understand each client’s specific needs and ensure we assign the right analyst with the right skill set to drive success. The lines between Business Analysts and Product Owners are blurring, with some organizations relying solely on Product Owners to engage stakeholders. We advocate for a more collaborative approach where analysts interface directly with key players, ensuring deeper insights and more effective decisions. Additionally, as cybersecurity and AI continue to evolve, we’re helping teams integrate these considerations into their work seamlessly.
Are you thinking about joining us?
If you’re interested in problem-solving, collaboration, and continuous learning, our team might be the perfect fit. We welcome talent through buddying programs, so they can find out more about our roles and work with a variety of tasks, and have recently partnered with IIBA to offer certifications and access to valuable resources. Our team is always growing, evolving, and finding smarter, more innovative ways to help organizations transform successfully. So, if you love making sense of complexity, driving meaningful change, and working at the crossroads of business and technology, this might be your place!
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